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Total cost of ownership is a very important concept in business and is, or should be, one of the main determining factors when deciding whether to purchase new technology for your company or not. You have to consider not only the price of the product itself, but also the cost of training workers as well as other services that may be needed for implementation. Another contributing factor is the gains that your company may receive from using that technology.
Cost, transition, and gains are all important factors when deciding on whether to adopt VoIP technology. While VoIP technology is significantly less expensive to operate than traditional phone systems, the real factor to consider is its value to your operations. By integrating the company telephone system with the company network and customer service, total overall company operations are greatly improved, resulting in an increase in profit.
This technological advancement in voice technologies can offer employees complete customer information and history with a click of a button. Customer service representatives are able to proactively service the customer even before a question is asked.
VoIP Features Versus Cost
Modern IP technology brings a long list of beneficial features to the telephone system, such as remote phones that do not require a complex VPN connection, or multiple communications systems without the need for separate gateways. This translates into doing a lot more for the business with fewer resources.
A modern IP technology system can perform such functions using a single server. And there is no separate file server or VPN system to pay for. The total cost of ownership for a VoIP system is very low as a result of direct savings on the phone usage as well as the benefit of more seamless operations from fast, responsive, real-time communications that allow employees to work from any phone anywhere; anytime.
The communications systems can also offer chat and instant messaging features integrated into the phone network, making social networking a part of any business model. Adopting such voice technologies can be one of the smartest and easiest transitions for any small or medium sized business. As a result, many companies are generating profit simply by switching from their old telephone networks to VoIP phone technology. The time to start looking at the total cost of ownership for IP telephony is now. The productivity gains and cost reduction of adopting this technology creates additional profit and increase in operations while increasing the speed and flexibility of your business.
Jennifer Greenfield writes about Zultys review. Zultys is the premiere provider of green voice technology, innovative unified communication and enterprise VoIP solutions, bringing steep cost savings to businesses with a reduced carbon footprint and healthier environment. Zultys MX250 Enterprise-Class IP Phone System offers a feature-rich business IP telephone system supporting VoIP and unified communication services for up to 250 users.